Hello All,
I just got a brand new Dell 7000 laptop and the first thing I noticed when I got it home was that the wireless connection was very slow. I also cannot connect to my wireless AC router on the 5 GHz channel. I then looked up the specifications for the Dell 7000 that I just purchased and here is what it said about the wireless card:
- Wi-Fi 802.11 b/g/n
- Wi-Fi 802.11 a (optional)
- Bluetooth 4.0
- Wireless Display (optional)
I was immediately confused by what the a (optional) meant. So I assumed it meant that i can turn it into an 802.11 a by updating the drivers/firmware.
So I came to Intel's website and ran their automatic detect software and it told me I have the Intel® Dual Band Wireless-AC 7260.
I then ran a Windows command (netsh wlan show drivers) to check the radio information and here is what I got:
Type: Native Wi-Fi Driver
Radio types supported: 802.11b 802.11g 802.11n
FIPS 140-2 mode supported: Yes
802.11w Management Frame Protection supported: Yes
Hosted network supported: Yes
Why is Windows telling me I do NOT have an AC wireless adapter and yet the Intel site is telling me I do?
I was even more confused after that but I went ahead and clicked the link that the site gave me after detecting my card as a dual band wireless AC and downloaded and installed all the drivers but I still can't connect to my 5 GHz network.
Can someone please help me figure this out? If this laptop does not have AC capabilities then I must return it because my entire home is setup with AC.
Thank you,
Jan